LETTER: Bins were not emptied - again

By The Newsroom
Published 8th Jan 2017, 17:00 BST
Updated 11th Jan 2017, 03:50 BST
Keyboard SUS-160615-124004001Keyboard SUS-160615-124004001
Keyboard SUS-160615-124004001

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I telephoned the council's waste and recycling department because, once again, our bins have not been emptied.

I was informed by a recorded voice that I was fourth in the queue; that my call was important and I would be answered as soon as possible. This was repeated every single minute.

After 20 minutes I was second in the queue. An hour went by and I hung up.

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